Privacy Policy

To prepare your passport application, we collect:

• Identity details (name, date of birth, place of birth, SSN)
• Contact information (email, phone, mailing address)
• Travel details and emergency contacts
• Uploaded documents (passports, gov-issued IDs, photos)
• Payment information processed by our payment provider

We use your information solely to:

• Prepare and review your passport application
• Contact you about your order and required next steps
• Process payments and provide customer support
• Comply with applicable laws

We share information only with:

• Couriers and shipping providers to deliver documents
• Our payment processor (FanBasis) to complete checkout
• The U.S. Department of State, as part of your application
• Service providers bound by confidentiality (hosting, email, analytics)

We do not sell your personal information and we do not share it for third-party marketing.

We use encryption in transit and at rest, restricted access controls, and industry-standard safeguards to protect your information. No system is perfectly secure, but we take protection of passport-grade data seriously.

We retain application data for as long as needed to provide the Service and to meet legal, accounting, or audit requirements. You can request deletion of your data after your application has been completed.

Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data, and to object to certain processing. Contact us to exercise these rights.

We use essential cookies to keep you signed in and to remember your application progress, and limited analytics cookies to improve the Service.

Privacy questions? Email support@visatravel.com.

Entry LLC · 268 Muñoz Rivera Ave., San Juan, PR 00918